Terms & Conditions

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and AUD Gaming Casino in relation to your use of the website, account services, games and any other features made available through the platform. They apply to all visitors, registered customers and users of the services. If you do not agree with these terms, you must not access or use the website.

AUD Gaming Casino may update, replace or amend these Terms & Conditions from time to time. Changes may be made to reflect legal requirements, changes to the services, security needs or operational practices. The current version published on the website will apply from the date it is posted, unless a later effective date is stated. You should review this page regularly. Continuing to use the services after changes are published indicates your acceptance of the updated terms.

The website may include links, content or services provided by third parties. Those third parties may have their own terms and privacy practices. AUD Gaming Casino is not responsible for third-party content or services that are outside its reasonable control. Access to any part of the website may be restricted, suspended or withdrawn where necessary.

Eligibility

You must be at least 18 years old and legally entitled to participate in online gambling in the place where you are located. You are responsible for checking and complying with all laws that apply to you. You must not use the website if online gambling is unlawful where you are located, if you are subject to a gambling exclusion, or if you are otherwise prohibited from participating.

AUD Gaming Casino may request information or documents to confirm your age, identity, location or eligibility. Access to an account or the ability to use particular services may be limited until any requested checks have been completed.

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2. Registration and account responsibilities

You may need to register an account to access certain games or services. When creating an account, you must provide information that is accurate, current and complete. You must update your details if they change. Providing false, misleading or incomplete information may result in the restriction, suspension or closure of your account.

You may only create and use an account for yourself. Accounts must not be created on behalf of another person, used by another person or transferred, sold or assigned to someone else. You must keep your login details confidential and take reasonable steps to prevent unauthorised access. You are responsible for activity carried out through your account unless you notify AUD Gaming Casino promptly after becoming aware of a security concern.

• Do not share your password, security codes or account access with another person.
• Do not use payment methods that belong to another person without proper authorisation.
• Do not maintain multiple accounts unless expressly permitted by AUD Gaming Casino.
• Do not use the website through a method intended to conceal your identity, location or account activity.
• Notify AUD Gaming Casino as soon as reasonably possible if you suspect your account has been accessed without permission.

AUD Gaming Casino may carry out customer due diligence, identity checks, fraud screening and other compliance checks. You agree to provide reasonable assistance and supporting information when requested. If you do not provide information within a reasonable period, or if information cannot be verified, services may be suspended or unavailable.

Account closure and suspension

You may ask to close your account at any time, subject to any outstanding verification, transaction, dispute or legal obligations. AUD Gaming Casino may suspend, restrict or close an account where it reasonably believes that these terms have been breached, information is inaccurate, activity presents a security or compliance risk, or closure is required by law or responsible gambling procedures.

If an account is closed or suspended, you must not attempt to create or use another account to avoid the action. Any unresolved balance, transaction or game outcome may be reviewed in accordance with applicable requirements and these terms.

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3. Deposits, withdrawals and game play

You may only deposit funds using a payment method that is valid, authorised and held in your name, unless a different arrangement has been expressly approved. You must ensure that the payment information you provide is accurate. AUD Gaming Casino may decline, delay or reverse a transaction where it cannot be verified, appears unauthorised, does not comply with applicable requirements or presents a fraud or security concern.

You should only deposit money that you can afford to lose. Gambling transactions are not a way to generate income, repay debts or resolve financial difficulties. You are responsible for checking each transaction before confirming it and for monitoring your account activity.

Withdrawal requests may be subject to account verification, payment checks, fraud prevention procedures and any applicable rules. Funds may be returned through an approved method and may be subject to processing requirements. You remain responsible for providing correct payment details and for any fees or charges imposed by your bank, payment provider or other financial institution.

Game results are determined by the relevant game systems and recorded activity. Subject to applicable law, the records held by AUD Gaming Casino will be used when assessing game outcomes, transactions and account activity. If a technical error, system malfunction or other obvious mistake affects a game or transaction, the affected activity may be reviewed and corrected. AUD Gaming Casino may cancel or void activity that resulted from an error, malfunction or unauthorised use.

The availability of games, payment methods and other features may change without notice. No particular game, payment option or service is guaranteed to remain available. You must not use technical tools, automated systems or other methods designed to interfere with the normal operation of the website or affect game results.

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4. Promotions, responsible gambling and prohibited conduct

Promotions

Promotions, bonuses, competitions and other offers may be subject to separate terms. Those terms will explain eligibility, qualifying activity, expiry, any wagering or use requirements, withdrawal conditions and other restrictions that apply to the particular offer. You should read the relevant promotional terms before participating. If promotional terms conflict with these Terms & Conditions, the promotional terms will apply only to the extent of that conflict.

AUD Gaming Casino may withdraw, change or cancel an offer where permitted, including where an offer has been used in an unintended way, where an error has occurred or where activity appears fraudulent or abusive. A customer may not claim an offer more than once when the offer is intended for a single account, person, household, device or payment method.

Responsible gambling

Gambling should be an entertainment activity, not a financial strategy. Set a budget before you play, keep track of your time and spending, and avoid gambling when you are upset, under the influence of alcohol or drugs, or trying to recover losses. You can use available account controls or request a break or self-exclusion where those features are offered.

• Never gamble with money needed for rent, bills, food or other essential expenses.
• Do not chase losses or increase stakes to try to recover money.
• Take regular breaks and consider how gambling affects your time, finances and relationships.
• Ask for support if gambling no longer feels enjoyable or is difficult to control.
• Use responsible gambling tools and limits where they are available.

Prohibited conduct

You must not use the website for unlawful, fraudulent, abusive or dishonest purposes. You must not attempt to manipulate games, exploit a technical fault, interfere with security, use stolen payment details, launder funds, harass staff or other customers, or introduce malicious code. You must also not copy, reproduce, modify or commercially exploit website content without permission.

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5. Privacy, intellectual property and liability

Privacy and communications

Personal information is handled in accordance with the applicable privacy information published by AUD Gaming Casino. By using the services, you acknowledge that information may be collected and used for account administration, identity verification, payment processing, security, customer support, responsible gambling measures, legal compliance and service improvement. You should read the relevant privacy policy for further information about data handling and your available rights.

You agree that AUD Gaming Casino may send service-related communications, including messages about account security, transactions, verification and changes to the website. Marketing communications will be handled in accordance with applicable requirements and any available subscription or preference controls.

Intellectual property

The website, including its design, text, graphics, logos, software and other materials, is protected by intellectual property laws or used under appropriate permission. Unless these terms or applicable law allow otherwise, you may access the content only for personal, non-commercial use. No ownership rights are transferred to you by accessing the website.

Availability and liability

AUD Gaming Casino aims to provide a secure and reliable service but does not guarantee that the website will always be available, uninterrupted, error-free or compatible with every device or connection. Access may be affected by maintenance, communications failures, technical problems, events outside reasonable control or other circumstances.

To the extent permitted by law, AUD Gaming Casino is not responsible for loss caused by your failure to protect account details, your use of an unsuitable device or connection, unauthorised activity that you did not report promptly, or your breach of these terms. Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified.

Applicable law and questions

These Terms & Conditions are intended to operate consistently with applicable Australian laws and requirements. Any dispute or concern should first be raised through the available customer support or complaints process so it can be reviewed. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. If you have questions about these terms, please use the contact or support options published on the website.